ICS knows that its goal of high quality services at an economic cost will never totally be achieved as we continually move the bar higher and higher but it has certainly been recognized by our customers, evident by an average satisfaction rating of 4.65 out of a possible 5. In addition 100% of the customer satisfaction surveys returned state that customers would willingly re-engage and highly recommend ICS.
It has been a rewarding and challenging ten years. Rewarding from one aspect of being able to assist Virginia state government in establishing an internationally recognized performance management system, challenging in having to navigate one of the toughest recessions in U.S. history which makes me proud of what we have achieved over the past ten years.
These achievements are only possible because of the professionalism, hard work and dedication that each and every ICS consultant brings to his or her daily activities. ICS is not an individual, it is a team of dedicated professionals that may not work together but share a common goal to ensure they provide their customers the highest possible quality services.
DPS Procurement Forum (November 14-16, 2016):
Once again this year International Consulting Services (ICS) hosted a booth at the DPS Procurement Forum, Virginia’s largest event for public procurement professionals and supplier partners. ICS has supported this event since the company was established in 2005.
Virginia Governor’s Housing Conference (November 16-18, 2016):
The International Consulting Services booth at this year’s Virginia Governor’s Housing Conference held in Roanoke, Virginia. The focus of this year’s conference was “A door to economic opportunity.” The three-day conference was attended by over 800 participants and vendors.